If you are not completely satisfied with any item purchase from
us, you may return it within 10 days of receipt for a refund, less
shipping. We want you to be happy with your purchase, and want you
to purchase from us again in the future. If you have questions
about any particular item or feel you cannot make a decision based
on the photos on our website, please email us and we will provide
you with addition information and photographs if needed. *
after 10 days are subject to a restocking fee of 20%.
No Returns Will Be Accepted After 30 Days
All of our Items are guaranteed to be of the age and material that
is in the item description. If it says Ivory...it is Ivory, not
bone or resin. If you find any of our items to not be of the age
or material stated we will pay for return shipping and provide a
All information submitted, whether during the ordering
process or by subscribing to our email list, will be kept
confidential. No information about our customers is or will be
shared with any outside organization or company. If wish to be
removed from our mailing list simply send us an email and we will
remove your name from all future mailings.
Our site uses the latest Encryption technology for all
order processing. All order information is protected by two
different password protected systems to ensure that your personal
information is safe. All Credit Card transactions are manually
processed in our office to prevent any third party billing
companies from gaining access to your confidential shipping and
Our shipping rates are based on weight of items after packing.
Occasionally, the combination of certain items within an order
results in a lower actual cost for us to ship. When this occurs,
we will credit your account for the amount of the difference. In
the event that the actual cost exceeds the amount charged, we will
absorb the difference.
* Non-defective items
that are shipped at discounted or free shipping rates and are
later returned will have the actual cost of shipping deducted from
your refund. Returns that received free gift wrap will be subject
to a gift wrap fee of $1.95 gift wrapped box.